You can order your item through this website or from one of our friendly customer advisors., Monday- Friday, 9am- 5.30pm on 01707 953096
You can also order at our Ebay Shop. https://www.ebay.co.uk/str/discountedapplianceshertfordshire
You can use Paypal Visa, Visa Debit, American Express or MasterCard or Bank Transfer
Simply telephone our friendly call center on 01707 242853 and one of our advisors will be happy to process your order by telephone using your payment card.
If you think your product may be faulty, well do our best to resolve the problem as quickly as possible. Well ask you to provide information on the product and the problem, and may suggest an engineers visit to help identify the fault. If the product is faulty, well offer you a resolution in accordance with your legal rights.
The manufacturers will supply a warranty in addition to your rights under the Sales of Goods Act. In most cases youll receive a 1 year warranty covering all parts and labour, or in some instances, it may be extended to 2, 5 or even a whopping 10 years by the manufacturer. please check with one of our team. Please also note that our warranties only cover domestic use; items for use in commercial properties might not be covered.
We offer FREE Standard Delivery within 3 miles of our postcode SG14 1NN regardless of how many items you have in an order. Or you can choose our other delivery options to create a package which fits in with your busy lifestyle. You can choose a 4 hour time slot for an additional £19.99.
We remove and dispose of you old appliances for free except fridge freezers will be charged at £15 each.
Graded items, sometimes called seconds or A/B grade stock, are brand new items that have been returned to the original manufacturer.
There are many possible reasons for this: from items not working, to damage occurring to the packaging within the manufacturers supply chain or even simple delivery errors. In many cases, it can be hard to distinguish a graded stock item from a perfect one.
Once purchased directly from the manufacturer, we put an appliance through an exhaustive quality control programme in our workshops. We correct any technical faults so that it functions like new, and we ensure that any remaining imperfections are purely cosmetic. Only when an item has been thoroughly tested in this way and we are completely satisfied that it functions as it should, do we grade it according to the cosmetic imperfection.
Critically, all graded items are protected by the original manufacturers warranty covering their functionality (but not their appearance). This means that if an item breaks down within the warranty period, the manufacturer will honour the terms of the warranty.
Checklist for buying graded stock from us:
A graded item functions like new, but is not brand new and is not perfect.
A graded item will show cosmetic imperfections.
We describe these imperfections accurately and fairly, so that you know exactly what you are buying.
A graded item will cost substantially less than the same item brand new.
A graded stock item is protected by the original manufacturers warranty for its functionality.
A graded stock item is not protected by the original manufacturers warranty for its appearance.